ATLANTA, Ga. — Sequium Asset Options LLC, a privately held agency based mostly in Marietta, Georgia, introduced that it has launched Segoso Caribbean, a BPO nearshore outsourcing agency in Montego Bay, Jamaica.
Segoso Caribbean operates in key contact middle verticals and channels: Journey & Leisure, Utilities, Telecoms, Retail, Monetary Providers, Inbound/Outbound Voice, Chat, electronic mail, Care, Gross sales, Tech Assist, and maintains full website redundancy by way of its US Workplaces.
Segoso Caribbean additionally homes Sequium’s captive website in Jamaica, which manages first and third-party assortment companies for its US consumer base.
Segoso was established in October 2020 and led by Sebastian Tickle, the Firm’s President & CEO. Tickle was a former Group Chief Working Officer at itelbpo and is a 23-year veteran of the Jamaican and English-speaking Caribbean BPO industries. He was a part of the unique e-Providers crew, one of many pioneers of BPO in Jamaica and Saint Lucia.
Greg Schubert, Segoso Caribbean Chairman, “We firmly consider that the mid-market is underserved by conventional giant worldwide BPO suppliers. Prospects come to us as a result of they want a crew that’s responsive, dependable, and will get the job finished.” Schubert said, “Participating somebody like Sebastian is a serious coup for us. He’ll ship the management and execution needed for a profitable world technique and ship the standard outcomes that our clients deserve.”
Sebastian Tickle, Segoso CEO, states: “As a Jamaican-US firm with redundant amenities within the continental US, we’re in a singular place to supply persistently scalable help and resilience by partnering with a superior native workforce in delivering a number of the business’s greatest buyer care worldwide. Tickle famous, “We have now established an amazing infrastructure in Montego Bay that, when mixed with the sources and monetary backing of Sequium, we consider we will probably be on the forefront of this business briefly order. Our motto is Proof-Primarily based as a result of outsourcing to the appropriate individuals is vital.” Segoso Caribbean plans to develop its footprint within the Caribbean area, beginning in Belize by Q3 2021.
Headquartered in Marietta GA, Sequium Asset Options is the chief within the accounts receivable administration business leveraging subtle Enterprise Intelligence, Machine studying, Digital Communications and Human Capital to supply groundbreaking outcomes for its clients. The corporate is acknowledged as a pacesetter of innovation inside the business. For extra info, please contact Peter Hendricks, Govt Vice President of Gross sales and Advertising, at 678-228-0003 or electronic mail him at firstname.lastname@example.org.
Segoso Caribbean is a privately-owned, nearshore outsourcing group with state-of-the-art amenities in Montego Bay, Jamaica, and Brick & Mortar redundancy in Atlanta GA, with a further 800 work-from-home brokers unfold throughout the southern United States. Its world co-locations and consumer integration factors are located in Atlanta GA and Naples FL. Segoso Caribbean is PCI DSS L-1 attested, HIPAA licensed, and SOC 2, Kind 2 compliant. Its key contact middle verticals and channels are Journey & Leisure, Utilities, Telecoms, Retail, Monetary Providers, Inbound/Outbound Voice, Chat, electronic mail, Care, Gross sales, Tech Assist. For extra info, please contact Sebastian Tickle, at 678-228-3028 or electronic mail him at Sebastian.Tickle@SegosoCaribbean.com.