Virtually all vacationers coming to Hawaii are conscious of the state’s Protected Travels program and perceive what they should do earlier than they arrive and what’s anticipated of them whereas they’re on trip. And so they’re high-quality with all of it and having a good time.
Regardless of challenges for some within the pre-testing course of, the overwhelming majority of tourists (85%) rated their journey “Wonderful.” Ninety-four p.c stated their journey both exceeded or met their expectations. These are the outcomes made accessible by the Hawaii Tourism Authority (HTA) which launched the outcomes of a particular examine. This examine surveyed guests from the US mainland who visited Hawaii within the first two weeks of December 2020, to gauge their expertise with Hawaii’s Protected Travels program and total journey satisfaction.
Hawaii’s Protected Travels program permits most passengers arriving from out-of-state and touring inter-county to bypass the necessary 10-day self-quarantine with a sound unfavorable COVID-19 NAAT check consequence from a Trusted Testing Accomplice. The check must be taken no sooner than 72 hours from the ultimate leg of departure and the unfavorable consequence have to be acquired earlier than departure to Hawaii.
Practically each customer surveyed was conscious of the state’s pre-travel testing protocols previous to arrival, and 79 p.c of them stated the pre-travel testing went easily. Amongst those that indicated they skilled points with the pre-testing course of, virtually half (46%) stated they felt the 72-hour window for testing was unreasonable, 37 p.c encountered problem discovering a Trusted Testing Accomplice and 15 p.c stated their check outcomes didn’t arrive in time.
Practically the entire respondents had been conscious previous to arriving within the islands of the native authorities mandates in place to forestall the unfold of the virus and restricted availability or capability of customer facilities.
The survey additionally requested questions relating to the COVID-19 vaccine, Hawaii’s charge of COVID-19 infections as a consider choosing the vacation spot as a spot to go to, and chance to return to the islands.
HTA’s Tourism Analysis Division partnered with Anthology Analysis to conduct the survey, as a part of the contract for the Customer Satisfaction and Exercise Examine. The net survey was carried out between December 21, 2020 and January 4, 2021. The findings had been offered throughout HTA’s Board of Administrators assembly on January 28.
The whole Customer COVID-19 Examine is obtainable on HTA’s web site.